What Data The Casino And Paytrail See During A Paytrail Payment
The casino sees the payment status and the identifiers it needs to match your deposit to your account: the amount, currency, timestamp, and a transaction reference. It also sees the player account details you already gave the casino, such as your username, registered email, and internal player ID, because those sit on the casino side. If the casino uses Paytrail’s refund and reconciliation tools, it can store Paytrail’s transaction ID and settlement references for accounting. The casino does not get your full card number or your bank login credentials from Paytrail; those stay with the bank or card scheme and the payment service flow.
Paytrail sees the payer and transaction data required to run the payment and meet compliance duties: amount, currency, merchant ID, device and technical metadata (such as IP address and browser/device identifiers), and the selected payment method. With online banking payments, Paytrail typically receives your name and your IBAN (or another account identifier) as part of the bank transfer details, because the merchant needs payer information for settlement and refunds. For privacy, this setup reduces the number of parties that handle sensitive banking credentials, but it does not make the payment anonymous: the casino can still link the deposit to your player account, and Paytrail can link the transaction to your bank account details and technical identifiers.